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FAQs Archive - ASK eLearning - EN
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Which device and browser should I use?

You can use your computer, tablet or smartphone to complete our courses, as long as you have access to the Internet. We recommend you to complete the larger courses on PC/MAC. We also recommend doing courses with Google Chrome, as some browsers do not support all features (including Microsoft Edge). If you do not have Google Chrome, you can see how to install it here. Older computers, smartphones or tablets [...]

How to get automatic text reading?

If you want to have the text read, this can be done automatically in most browsers. Due to some feature limitations, we recommend Google Chrome as your browser. To get text reading with this browser, you need to install an add-on, which is easily done by clicking here. When you have installed the add-on, you can right-click the text you would like to have read for you, and select "Read [...]

Why e-learning?

Complete the course when and where it suits you Learn at your own pace No traveling Less loss of spare time

Do I have access to the course after it is completed?

Yes, the course is available for one year. When doing a blended course, an additional exam from the e-learning course must be completed at the training facility. Having access to the course for one year, the participants have the possibility to review the e-learning part in advance, even after the course is completed.

Do I need to complete the course immediately?

No. The course is available for 60 days and can be completed at any time during those 60 days. If you are doing a blended course, the e-learning part needs to be completed and passed before you can participate in the practical exercises at the training facility.

How do I get my course certificate?

In courses which consists only of e-learning, you will gain access to your course certificate when the course is completed and passed. You will also be able to download and print the certificate. In blended courses you will receive verification of completed e-learning. You will receive the final course certificate after completing the practical exercises at the training facility.

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